Please be mindful of your noise
We don't expect our guests to be silent, however, our properties are located in quiet neighbourhoods so please be mindful of your noise level and respectful to others around you, particularly in the evening.
No Parties
OK, so in this case we are party poopers! Out of respect to our guests and neighbours, our properties are not available to hold parties and we will not tolerate them. If you wish to hold a party, we politely advise you to go somewhere else. We also reserve the right not to allow guests from the local or surrounding areas.
No Pets
We’re huge pet lovers at Lifestyle Dwellings, however we recognise and respect that some people are not or could be allergic to them, so we kindly ask you to refrain from bringing your beloved pets into any of our properties.
No Illegal activities
Whether it is providing a 'personal' service, or selling illegal substances, we do not tolerate any illegal activity, and will prosecute if this is ignored. If we suspect this is happening at any time during your stay we will ask you to leave the premises immediately, there will be no refund and we will make an admin charge.
Treat our team with respect
We hope you share our belief that everyone has the right to be treated with respect and our Lifestyle Dwellings team are no exception. They're passionate about ensuring you have a safe and enjoyable stay. However, any abuse of our delightful team and you'll be asked to leave.
Please leave the place tidy
We want every guest to experience that wonderful clean feeling when they walk into a Lifestyle Dwellings property, which is why we kindly ask that you leave the property in a reasonably tidy condition when you depart. Don’t worry, we don’t expect you to do the dusting, just please avoid leaving spillages on the carpet, or beer splattered on the walls, make sure the furniture is left where you found it and please do the washing up before you go.Thank you.
Interim clean for longer stays
If your stay is for longer than a couple of weeks our cleaning team will pop round to freshen the property up for you. We'll agree a convenient time with you to carry this interim clean. After all, we pride ourselves on ensuring our properties are maintained to the highest standard for all of our guests. You included!
Accidents
We all know that accidents happen and things may go missing time to time. We kindly ask you report any breakages/faulty appliances etc. as soon as possible via our Guest App, or by phoning our Helpdesk, so they can be fixed as soon as possible. We’re very friendly, and we won’t tell you off!
Damage
We hope that all of our guests respect our properties and furniture, however sometimes this is not the case. If there is excessive damage to a property, its equipment or furniture, we reserve the right to charge for the repair/replacement, plus an admin charge. If, however, you find something that is broken during your stay, please let us know though our Guest App or by calling our help desk. We will not charge you if it was an accident and you have notified us about the problem.
Keys
Where we use physical keys to access the property, please leave them where you got them from on your arrival when you leave. If you lose your keys during your stay, or don't leave them behind when you leave, then we will make an admin charge to replace them. If you later return them, we will refund 80% of this charge.
Additional Charges
We hope you agree that these house rules are there to ensure all our guests have a pleasant stay. However, in the case where the House Rules aren't adhered to, we reserve the right to make additional charges and in extreme cases we will ask you to vacate the property immediately with no refund given:
Parting words...
We wish you a very pleasant stay within your Lifestyle Dwellings property and hope you find everything you need to ensure your experience is comfortable and accommodating.
We kindly ask you to respect our ‘House Rules’ and treat this property as if it's your pride and joy (or if you were inviting the Queen to stay).
Our kindest regards,
The Lifestyle Dwellings Team
